CompleteTRAX is your fully automated survey program. Because we do all the work for you, you can focus on what you do best—servicing the needs of your customers. We mail the survey card to your customers, pay the postage (outgoing and customer reply), scan the responses, and provide you with instant online feedback.

• We mail survey to your customers
• we pay ALL postage
• We scan your cards
• We give you instant online feedback

CompleteTRAX is the Full Service Deal in CSI Survey Tracking. We pull your Repair Orders or sales data daily right from your DMS and mail the survey card directly to your customer. We encode the Dealership name and employee into the card. The customer fills out the prepaid postcard and drops it in the mail. We then scan the responses and email the online feedback reports directly to your inbox.