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AUTO RECALL: SuperRecall
& SuperStock |
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Increase Warranty Revenues and Increase Sales Opportunities
SupeRecall and SuperStock are automated solutions for
proactively identifying automobile recalls and driving
additional warranty and service revenues to your dealership.
5 Years of Data Download... You're
checking recalls for all your service customers. That's
great for your "active" customers, but what
about all the customers filed away as "inactive"?DMS
history displays up to 24 months. Direct mail vendors
don't look beyond 24 months. We will look at the 25
to 60 month customer reactivating them into your active
database so your reminder program can touch these lost
souls for the next year... and beyond.
DOWNLOAD
RECALL BROCHURE >> |
ACTUAL SAMPLES:
From Sample Dealer for
May 2006
Customer: J. Carter
Vehicle: 1997 Chevy S-10
Last Serviced:
May 10, 2001
Recall #03023: Windshield Wiper
Failure
Recall Postcard Mailed: March
20, 2006
Response Date: May 2, 2006
Recall Value: $63.28
Customer Pay Value:
$2,655.97
Customer Pay Work Performed:
- 20CVZ01 - "HEATING CONCERN"
- 04CVZ-DEX/FLUSH - "DEXCOOL FLUSH"
- 04CVZ-TRANFLUSH - "TRANSMISSION FLUSH"
- 00CVZM1 - "LOF"
- 10CVZ01 - "DRIVEABILITY CONCERN"
- 21CVZ01 - "A/C CONCERN"
- 11CVZ01 - "ENGINE CONCERN"
Customer: P. & D. Arce
Vehicle: 2002 Montana
Last Serviced:
November 30, 2004
Recall #04110: Latches/Locks/Linkages/Doors/Latch
Recall Postcard Mailed: April
21, 2006
Response Date: May 9, 2006
Recall Value: $0.0 (Recall
not performed, but...)
Customer Pay Value:
$1,080.26
Customer Pay Work Performed:
- 21CVZ03 - "A/C NOT COOLING"
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RESPONSE RATE
& ROI REPORTING |
DEALER'S TOTAL PROGRAM COST
FOR MAY 2006:
SALES GENERATED:
AVG. SALES PER RESPONSE:
RESPONSE RATE:
R.O.I. |
$580.87
$11,823.35
$347.75
9.4%
62:1 |
* These are real results with a real dealer.
Many dealers enjoy similar results. However,
earnings and income will vary by dealer and
we make no guarantee that your dealership will
make these same results. |
SuperRecall is a fully automated solution
to identify outstanding recalls and drive customers
to your service bays. Generate service revenues while
you sleep… No calls to make, no stamps to stick,
and no labor required! In addition to generating revenues
from warranty work, our SupeRecall customers have been
spending only a few hundred dollars each month to average
over $5,500.00 per month in additional Customer-Pay
revenues created by the program. We’re
so sure that you’ll make money, we offer a risk-free
30-day trial period. Try the service for 30 days. If
your not 100% satisfied, we’ll waive the monthly
processing charge!
SuperStock is an automated program
that proactively checks your dealership inventory for
outstanding recalls, avoiding those last minute delays,
or worse, selling the vehicle with an outstanding recall.
This is a "no brainer" insurance policy against
the liability of selling vehicles with outstanding recalls. |
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Advantages
to Dealerships
- Up-selling Opportunities...
Approximately 70% to 90% of warranty customers purchase
additional services.
- Also works as Inactive Customer mailings...
Brings inactive and lost customers back in for service
- Customized Notifications....
Use your dealer logo, address and phone number so
customers know exactly where to go for service...into
your dealership
- No software to install
- The system is fully automated over the
Internet...
- For all GM, Ford, Honda, Chrysler, Mazda,
Dealerships
- Reduce Recall Litigation Exposure with
SuperStock...
$11,000 (before legal fees) is the fine for delivering
a vehicle with an outstanding recall. Add SuperStock
and reduce your litigation risk.
- 100% Guarantee...
Try the service for 30 days. If your not 100% satisfied,
we’ll waive the monthly processing charge (you
pay only for postcards mailed).
REMEMBER: All you need is one recall customer per
week (with no up-selling) to pay for your SupeRecall
service!
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How does SUPERECALL work? |
| We access your Dealer Management
System (DMS) daily to compare your customer information with
the manufacturer’s warranty database. Based on your
filtering preferences, we automatically retrieve only the
recalls you want. The customer address information is then
purified for accuracy; addresses are updated through the National
Change of Address Service, CASS certified, and bar-coded to
ensure high deliverability. Finally, recall notifications
are printed and mailed looking like they came from you...
bringing customers to your shop and not your competitor's.
DOWNLOAD
RECALL BROCHURE >> |
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